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Step 2: Find the “ Outlook.exe” file, right-click it to choose Properties and navigate to the Compatibility tab. Step 1: Navigate straight to Local Disk: C > Program Files > Microsoft Office > Office XX. The second method you can try is to switch off the compatibility mode for Outlook. Method 2: Uncheck the Compatibility Mode Option for Outlook Wait for the process to complete, check if the information store cannot be opened Outlook error disappears. Step 3: A Choose Profile window will pop up. Step 2: Next, type Outlook /safe and click OK. Step 1: Press the Windows key + R hotkey at the same time to open the Run dialog box. The first way you can try is to open Outlook in Safe Mode. Read More Method 1: Start Outlook in Safe Mode Check out the following solutions to fix the information store error. However, there are many potential fixes for the information store cannot be opened Outlook error. The information store could not be opened.Īfter this error, you cannot open Outlook. The complete error message for Outlook 2019 and ’16 users is as follows:Ĭannot start Microsoft Outlook. The error message has several variations in different Outlook versions. When you try to launch Outlook, an information store cannot be opened error may arise. Method 5: Remove Lync from the System Startup.Method 2: Uncheck the Compatibility Mode Option for Outlook.It will show you several workable methods to help you fix this issue. Have you ever encounter “the information store cannot be opened” error? If yes, right now you can read this post from MiniTool. Outlook is commonly used, but problems often arise.
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